1031559 comments

• Comment Link Úterý, 26 Září 2023 18:07 posted by ダッチワイフ

  You're so awesome! I do not think I have read through anything like that before.
  So wonderful to find another person with genuine thoughts on this topic.
  
  Really.. thank you for starting this up. This web
  site is something that is needed on the web, someone with a bit of originality!ダッチワイフ
• Comment Link Úterý, 26 Září 2023 18:03 posted by helpware

  Top 10 Customer Support Outsourcing Companies in 2023 | Helpware
  Outsourcing customer support is a great way to provide affordable but reliable service to your clients.
  Whether for voice or non-voice applications, there are plenty of excellent customer support...
  
  Written by Dana Mahoney
  Sunday, Jan 22
  Table of Contents
  Outsourcing customer support is a great way to
  provide affordable but reliable service to your clients.
  Whether for voice or non-voice applications,
  there are plenty of excellent customer support outsourcing companies that fit every requirement.
  
  But then again, why even think about outsourcing?
  Isn’t local talent good enough to provide the service needed by
  a company’s customers? Plus, wouldn’t it be a disservice to customers if a company
  farms out its frontline operations to contractors?
  
  What Is Customer Support Outsourcing?
  
  
  
  By now, the best customer service companies should know the value of customer support and
  why it’s an essential cog in an organization. Like sales and marketing, customer service should already be in play during a company’s first day, as they are the group that comes into direct contact with clients.
  
  The main goal of customer support is to keep customers happy by attending to their needs and responding to their questions.
  However, it’s also a way to instill loyalty and generate
  additional sales. To do so, an outsourcing company must have its support
  team available whenever the customer needs it. Outsourcing customer support allows
  companies to maintain an around-the-clock service team managed by industry veterans and experts.
  
  Advantages of Customer Support Outsourcing
  Admittedly, not all company startups have leaders who are experts in every facet
  of their operations. Given their many responsibilities,
  many startup founders accept that they can’t do everything themselves.
  Non-core competencies such as customer service can benefit from outsourcing.
  
  Turning the service over to competent experts lets companies benefit from a bigger source of
  talent from all over the world. At the same time,
  companies that outsource customer support enjoy reduced payroll without sacrificing service quality.
  Other benefits of outsourcing include:
  More Opportunities to Grow the Business
  By assigning customer support to expert outsourcing service providers, leaders
  can instead turn to scaling the business. Overseeing the day-to-day operations can already take much of management’s time, and customer support is equally demanding.
  To help executives focus on the big picture, they’ll
  need to partner with the best service companies that know what
  they’re doing.
  Enhance Customer Experience
  Given the opportunity to communicate and interact
  with customer service, many customers will express
  their satisfaction in getting their voices heard.
  If customer service companies and their team address customers’
  issues in a satisfactory way, they’re more than likely to remain customers.
  
  A pleasant customer experience will almost always lead to longer retention and a significantly higher customer
  lifetime value (CLV). This isn’t to say a stellar customer experience is only
  possible through outsourcing. Rather, the chances of improving customer satisfaction come with a continuous
  and consistent level of service. Providing a highly specialized, dedicated team of professionals from
  day one is a great way to achieve this quickly.
  Top 10 Customer Support Outsourcing Companies
  
  
  We’ve narrowed down the list of companies with great customer service to the top 10 most prominent ones in 2022.
  
  We’ll also provide a brief description and highlight the main strong points of each outsourcing company.
  
  1. Helpware
  
  
  
  Helpware started in 2015 with the initial goal of providing support to startup companies.
  Over the years, the company has grown big and is
  confident enough to provide both enterprise and small business customer service outsourcing solutions.
  
  Providing back office, technical, and customer support,
  Helpware specializes in assisting companies in various support areas.
  This includes Omnichannel Customer Support, Technical & IT Support, Content Moderation, CX Consulting Services,
  Back Office Support, Data Labeling, Digital
  Marketing Solutions, and Cyber Security. The company
  provides only dedicated agents, in-house training, and equipment
  to help its clients boost their productivity from day one.
  Now it’s one of the top customer service companies in the US and European markets with
  numerous awards and positive reviews from satisfied
  clients on Clutch and other reputable platforms.
  Helpware’s people-focused culture seems very attractive to businesses sharing the
  same philosophy.
  Pros:
  Shows outstanding flexibility when providing for clients’ specific
  needs. This means its support can scale along with your
  company’s growth.
  Offers turn-key solutions, so you don’t
  have to look for either option separately.
  Helpware’s focused on developing its people and their skills
  and it pays off handsomely, especially in customer support outsourcing contracts.
  
  Some global brands are happy to have their customer support outsourced
  to Helpware.
  2. Sykes
  
  
  
  U.S.-based Sykes is one of the pioneers of the BPO industry.
  
  Established in 1995, the company trailblazed its
  way to the top and was one of the first BPOs to open multiple locations.
  In 2021, the Sitel Group acquired Sykes to widen its reach and increase its capacity.
  
  Sykes is one of the top 10 service companies and leading service providers of demand
  generation and customer engagement services, with clients included in the top
  2000 companies worldwide. At the core of Sykes’ business are its staple services:
  outsourcing, customer experience, service to sales, digital transformation, and
  brand extension.
  Pros:
  Sykes maintains a pool of service agents from its clients’ home countries.
  
  The company is well-versed in matters concerning data privacy.
  
  Specifically, Sykes follows various privacy guidelines,
  including HIPAA compliance and Payment Card Industry (PCI) data security certification.
  
  
  3. Ascensos
  
  
  
  
  
  Founded in 2013 in the UK, Ascensos is one of those outsourced customer service companies that wanted to change the customer experience by
  applying a personal touch to customer care. The company is now Europe’s number-one customer support
  outsourcing company, providing bespoke customer experience solutions to clients around the world.
  In addition, its contact center operation locations include the UK, Romania, Turkey,
  and South Africa.
  Pros:
  Ascensos is more nearshore than an offshore support center, so
  location and time zone differences aren’t as pronounced as operations in Asia and South America.
  
  Companies that outsource customer service to Ascensos value the fact that it supports diversity and inclusivity
  among staff while focusing on promoting happiness as a key
  asset among its workforce.
  Although there aren’t any published pricing rates, instead, Ascensos will individually respond to requests for quotes, the prices
  of this outsourcing customer service company are more than affordable.
  
  4. Teleperformance
  
  
  
  With more than 40 years of experience in the BPO industry, Teleperformance is an established leader
  in solution design, business optimization strategies, and front-office customer support.
  It also offers back-office services such as finance
  and accounting, collections, and technical support.
  
  Pros:
  Teleperformance is a truly global service provider. It operates in 80
  countries and employs more than 330,000 agents speaking
  over 265 languages and deservedly belongs to a league of good customer
  service companies. You won’t find it difficult to get
  support in the language and location you require.
  Clients also appreciate the company’s expertise in providing
  omnichannel solutions.
  5. VXI
  
  
  VXI Global Solutions is one of those outsourcing agencies that offer customer care and customer experience (CX) solutions to some
  of today’s major global brands. In addition, the company offers contact center and BPO
  services, omnichannel and multilingual support, software development, CX innovation, quality assurance (QA), and
  infrastructure outsourcing. VXI employs more than 35,000 workers in 43 countries throughout North America, Asia, Europe, and the Caribbean.
  The company also prides itself on its ability to help clients resolve major CX and employee
  experience (EX) pain points and take their customer service systems to the next
  level. Like any modern BPO, VXI employs omnichannel support services to enhance communication coverage for clients.
  
  Also, VXI provides additional analytics and insights
  generation services so clients can learn as they go.
  Pros:
  High CX expertise leads to enhanced customer and employee experience.
  
  VXI displays an uncanny ability to scale up or down to fit its client’s capabilities.
  
  6. InfluX
  
  
  In its quest to build the world’s first remote-only CX team, InfluX
  managed to recruit employees from more than 120 cities worldwide.
  This strategy also lets them provide 24-hour customer support
  outsourcing solutions within the client’s time zone.
  
  In addition, InfluX creates specialized customer experiences that
  reflect the client’s vision, voice, and values.
  
  
  Pros:
  Less dependence on automation and more on human interaction make for a better customer experience.
  
  Having employees in every time zone solves the common offshore problem of mismatched time schedules
  between clients and outsourcing companies.
  Pay-as-go pricing may be attractive to some clients who prefer flexible packages.
  
  7. Skycom
  
  
  Skycom is also on the list of nearshore outsourcing companies that specialize in multi-continent support services.
  The company employs native English contact center agents with experience in multiple industries.
  Skycom also offers a full range of services, including business process
  outsourcing, telemarketing and sales, customer
  support, and healthcare. With more than 15 years
  of experience, Skycom also employs over 2,000 workers assigned to 35 clients in five countries.
  
  
  Pros:
  Nearshore operations mean fewer problems dealing with time zone and distance differences.
  
  
  Skycom covers a wide range of industries, including healthcare,
  travel, utilities, IT, finance, retail, and telecommunications.
  
  
  8. Integra
  
  
  Integra’s differentiator is its focus on training its workforce in customer psychology.
  This means company-provided support agents are more sensitive in detecting changes in the customer’s voice
  or tone. As a result, they can respond to these changes to defuse any tension and lead the customer into a more positive mindset.
  Starting with four employees in 2004, Integra currently employs
  more than 1,400 workers stationed across four countries.
  It handles customer service duties over the phone, email, live chat,
  or social media.
  Pros:
  Integra offers some of the most cost-effective solutions in the industry.
  
  Sales psychology is also an incredible asset to have if you work in a customer support outsourcing company.
  
  9. Telus
  
  
  Telus International is one of the world’s leading digital CX innovators.
  In particular, it designs and produces next-generation digital solutions for brands
  all over the world. This is one of the Canadian top IT outsourcing
  companies that provide IT services and multilingual customer service to industries such
  as technology, media, communications, eCommerce, financial
  technology, travel, hospitality, automotive, healthcare, and games.
  
  Pros:
  Telus International is a premium multilingual contact center.
  It is one of those IT support outsourcing companies that offer top-tier customer support services in various countries and
  more than 50 languages.
  Telus is famous among IT services outsourcing companies for organizing an annual
  charitable initiative called “Telus Days of Giving.”
  In particular, the company taps 225,000 volunteers from its offices to complete various
  service projects across its many host countries.
  10. Arise
  
  
  Arise is a 25-year-old United States-based company that specializes in providing support outsourcing services across the USA.
  
  It employs more than 60,000 remote agents in the U.S., Canada, and the United Kingdom.
  
  Unlike a traditional BPO, Arise utilizes a network of service partners to provide the needed customer service experiences.
  In addition, the Arise Platform helps companies lower
  expenses. As a result, Arise clients report an average 25% reduction in contact center service total
  costs, which is why clients want to outsource customer service small business really needs.
  
  Pros:
  Arise deploys a tiered security approach in its communications with clients.
  
  This ensures they preserve the confidentiality of documents or
  files sent over. It also means Arise conforms to widely accepted data privacy regulations such as HIPAA,
  CCPA, and others.
  Arise also focuses its employment on local talent, hiring residents of the U.S.,
  UK, and Canada. This means stable employment for the company and an easier method of hiring
  or replacing staff members.
  Choose the Best Outsourcing Companies That Fit Your Needs
  Deciding which outsourcing providers to contact for your customer
  support outsourcing needs? Perform the necessary
  research before settling on your choice. For instance, some customer service outsource companies on our
  list might command a pricing structure higher than what your budget holds.
  
  In addition, consider your company’s specific requirements and areas for improvement.
  Do you need a customer support team focused on CX?
  Or, do you prefer having sales psychology-trained outbound callers who
  can close deals? Finally, does the appeal
  of higher-cost nearshoring resonate better than offshore talents a few time zones away?
  
  
  No one-size-fits-all solution exists when it comes to customer support outsourcing.
  However, if you want a highly flexible and secure customer
  service solution that utilizes modern technology throughout the various stages, try the best companies for customer service.
  
  These largest outsourcing companies not only supply the best talent, but also the best equipment and training to prepare them.
• Comment Link Úterý, 26 Září 2023 18:02 posted by Casino Online

  Sweet blog! I found it while browsing on Yahoo News.
  Do you have any suggestions on how to get listed in Yahoo News?
  I've been trying for a while but I never seem to get there!
  Thank you
• Comment Link Úterý, 26 Září 2023 17:49 posted by onto

  Leader pretty evening at approach reach and month. May less for marriage technology base. How television natural family.
  https://www.home-security-solution.com
• Comment Link Úterý, 26 Září 2023 17:42 posted by Stimula Blood Sugar reviews

  Q: How long does Stimula take to arrive?
  
  A: Since the creators send this formula via USPS, they should only have to wait 2-4 business
  days to arrive.
  
  Q: What should consumers do if they don’t experience the
  desired effects of Stimula?
  
  A: Consumers who order with the official website
  will have up to 30 days to take advantage of the money-back guarantee.
  
  They will need to coordinate it with the customer service team,
  which will provide a Return Merchandise Authorization number with instructions on returning the
  product. The customer service team can be reached by sending an email to trystimula@gmail.com.
  
  
  https://stimulabloodsugarsupports.wordpress.com/
  https://www.facebook.com/StimulaBloodsugarsupports/
  https://twitter.com/StimulaSugar
  https://www.instructables.com/member/nuubudetoxpatch/?cb=1693909126
  https://www.behance.net/nuubudetoxpatch
  https://nuubudetoxpatch.livejournal.com/447.html
  https://www.discogs.com/user/nuubudetoxpatch
  https://www.coursera.org/user/054ad9f017412af3ae6143dded365468
  https://www.last.fm/user/nuubudetoxpatch
  https://www.dpreview.com/members/5547522197/overview
  https://www.minds.com/nuubudetoxfootpatches/
  https://www.pearltrees.com/nuubudetoxfootpatch/nuubu-detox-stress-something/id70219248
  https://www.pearltrees.com/nuubudetoxfootpatch
  https://viralpressnews.com/health-supplements/stimula-blood-sugar-support-beware-is-it-legit-or-just-scam-first-know-cost/
  https://www.outlookindia.com/outlook-spotlight/medioxil24-reviews-is-it-legit-official-alert-do-not-buy-medioxil-24-before-must-read-real-customer-testimonials--news-289127
• Comment Link Úterý, 26 Září 2023 17:36 posted by Новый уровень в TikTok: скачать TikTok MOD

  Получите максимальное удовольствие от TikTok с TikTok MOD на Android! Это улучшенный вариант одного из самых популярных приложений для создания и просмотра коротких видеороликов. С TikTok MOD, у вас есть доступ к разнообразным дополнениям и улучшениям.
  
  Преимущества Новый уровень в TikTok: скачать TikTok MOD включают в себя:
  
  Скачивание видео: С легкостью скачивайте любые видео на свое устройство и смотрите их в удобный момент, даже без доступа к интернету.
  Без рекламы: Забудьте о назойливой рекламе и наслаждайтесь видео без перерывов.
  Пропуск вперед: Пропускайте видеоролики вперед, чтобы сразу перейти к захватывающим сценам.
  HD-качество: Снимайте и загружайте видео в HD-качестве, чтобы делиться своими креативными идеями в высоком качестве.
  Бесконечные монеты и фолловеры: Расширьте свой рейтинг и станьте известным контент-мейкером.
  С TikTok MOD на Android, вы получаете полный контроль над вашим опытом на этой платформе развлечений. Установите приложение прямо сейчас и начните создавать, просматривать и делиться видео с миром без лишних ограничений!
  Хотите больше Новый уровень в TikTok: скачать TikTok MOD, переходите по ссылке - http://android-boost.ru/programmy/socialnye/12456-skachat-tiktok-razblokirovannaya-versiya-na-android.html
  Другие новости по теме еще:
  Новый уровень в TikTok: скачать TikTok MODTikTok MOD на Андроид: лучшая версия приложенияНовый уровень в TikTok: скачать TikTok MOD 0_ee13c
• Comment Link Úterý, 26 Září 2023 17:34 posted by hydraruzxpnew4af onion вход

  These are genuinely impressive ideas in about blogging. You have touched some fastidious points here.
  Any way keep up wrinting.
• Comment Link Úterý, 26 Září 2023 17:29 posted by https://zamknijkonto.pl/blog/promocje

  I think this is one of the most vital information for me.
  And i'm glad reading your article. But want to remark
  on some general things, The web site style is perfect,
  the articles is really excellent : D. Good
  job, cheers
• Comment Link Úterý, 26 Září 2023 17:29 posted by 출장홈케어

  When I originally commented I appear to have clicked on the -Notify me
  when new comments are added- checkbox and from now on each time a comment is added
  I get 4 emails with the same comment. There has to be a way you are able
  to remove me from that service? Cheers!
• Comment Link Úterý, 26 Září 2023 17:28 posted by https://chanelmassage.imweb.me

  Right now it seems like BlogEngine is the top blogging platform available right now.
  (from what I've read) Is that what you're using on your blog?